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Heat Pump Installation in Ottawa

A heat pump heats your home in winter and cools it in summer with one system. HEC Ottawa installs, repairs and services heat pumps across the city, including cold-climate models built for Ottawa winters, and our own electricians handle the wiring.

Built for Ottawa winters

Cold-climate heat pumps keep heating well below freezing, which is why so many Ottawa homeowners are adding one. Plenty of homes keep their furnace as a backup for the coldest nights, so the heat pump does most of the work and the furnace covers the extremes. We will tell you which setup suits your house.

Twin-fan cold-climate heat pump installed by HEC Ottawa

Ducted or ductless

  • Ducted (central) — uses the ductwork you already have, with the heat pump working alongside or in place of your furnace.
  • Ductless mini-splits — wall-mounted units for homes without ducts, additions, basements and single rooms. See ductless mini-splits.

The electrical side, handled

A heat pump needs its own circuit, and some homes need more electrical capacity to add one. Because HEC does heating, cooling and electrical, we check your panel as part of the quote and do the electrical work ourselves. See panel and service upgrades.

Heat pump repair

Not heating, not cooling, iced over for hours, or making a new noise? We repair heat pumps too. A thin layer of frost that clears on its own is usually just the normal defrost cycle; a heavy block of ice that stays is worth a call.

Questions

Heat pumps questions

Do heat pumps work in an Ottawa winter?

Cold-climate models do. They keep heating well below freezing, and many homes keep a furnace as backup for the coldest nights.

Can I keep my existing furnace?

Yes. Pairing a heat pump with your furnace is a common setup. The heat pump handles most of the year and the furnace takes over when it is very cold.

Will I need an electrical upgrade?

Sometimes. It depends on your current service and what is already on it. We check your panel as part of the quote, and our own electricians do any work that is needed.

Do you repair heat pumps you did not install?

Yes. Call and describe what it is doing, and tell us the make if you can see it on the unit.

Ready when you are

Tell us what is going on

Call for the fastest answer, or book a time straight into our calendar. You get the price and the scope before any work starts. Serving Ottawa, Kanata, Nepean, Orléans, Barrhaven, Gloucester and Stittsville.

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